Front desk
The front of house, under control.
- A calendar you can move. Drag-and-drop appointments, block time, and rebook in seconds. The schedule bends to the day instead of fighting it.
- The whole floor at a glance. A real-time status board shows who's waiting, who's in a room, and who's ready to check out. No walking back to ask.
- A cancellation isn't a hole in the day. A priority waitlist helps you fill it fast.
- Intake without paper. Digital intake forms patients fill before they arrive. No clipboard, no re-keying, no illegible handwriting.
- Consent that signs itself. E-signature consent with template versioning. The right form, the current version, signed and filed with the chart.
Why it matters
The front desk sets the tone. Give it room to breathe.
When booking, intake, and consent just work, the front desk stops firefighting and starts running a smooth room. Fewer no-shows, faster check-in, nothing lost between the lobby and the chair.
One system
Check-in flows straight into the chart.
The front desk shares the same record as clinical, operations, and the patient portal, so intake and consent land in the chart and every appointment lives on the same calendar.
→ Explore Clinical · Operations · Patient portal
Questions
Good to know.
Can patients fill intake before they arrive?
Yes. Digital intake goes out ahead of the visit and lands in the chart.
What happens to a cancellation?
Your priority waitlist shows who to call first, so the slot doesn't go empty.
Is consent version-controlled?
Yes. E-signature consent uses template versioning, so the signed form is always current.
